FAQ
Frequently Asked Questions
At Semiotica, we believe clarity is part of the experience. This page gathers the most common questions about our products, orders, shipping, and returns — helping you navigate your journey with ease and intention.
Our approach is simple: honest information, thoughtful guidance, and support that feels human. Whether you’re curious about sizing, care instructions, delivery times, or how our symbolic designs are created, this space is here to help.
If your question isn’t here, our team is always ready to assist with presence and attention. Every message matters to us.
Frequently asked
What sizes are available for the t-shirts?
It depends on the design. We offer sizes XS, S, M, L, and XL. Our fits are unisex, slightly oversized, and designed to bring comfort and freedom of movement.
How can I choose the right size for me?
On each product page, you’ll find a size chart with exact measurements.
Here’s a tip: grab a t-shirt you love and compare its measurements to the chart. It’s the most accurate way to find your perfect fit.
What material are the t-shirts made of?
Our t-shirts are made of 100% premium cotton, ensuring a soft touch, breathability, and durability.
The fabric is dense yet comfortable. Perfect for everyday wear and for expressing what you believe in, with style and consciousness.
Can I return or exchange my item if it doesn’t fit or if I don’t like it?
Because every piece is made-to-order, we aren’t able to accept returns or exchanges for sizing issues, color changes, or simply changing your mind. Each item is created specifically for you.
However, we want you to feel good in what you wear.
If your order arrives with any manufacturing issue — like a damaged item or an incorrect print — we’ll gladly offer a free reprint or a full refund. Just contact us within 30 days of delivery with a photo showing the issue.
If you ordered the wrong size or color, we can’t offer a full return, but we’re happy to support you with a one-time discount on a replacement.
For anything you need, you can reach us at semioticabr@gmail.com.
We’re here to help, with presence and intention.
How should I take care of my Semiòtica t-shirt?
To keep the print and fabric looking great for longer:
- Wash it inside out with cold water.
- Avoid using a dryer.
- Iron it inside out on medium heat.
These small care steps help preserve the energy and symbolism of the piece.
Do you ship across the United States?
Yes. We ship nationwide across the U.S. through our partner carriers.
Delivery times vary depending on your location.
The estimated timeframe appears automatically at checkout.
Are the prints limited edition?
Yes. Our creations are limited editions, made for those who value meaning and authenticity.
Once a design sells out, it rarely comes back the same. Each piece carries its own moment and unique symbol.
What is the shipping cost? Do you offer free shipping?
The shipping cost is calculated automatically at checkout.
Free shipping is offered during special campaigns.
Stay tuned to our emails or follow us on Instagram @semioticabr to know when it’s available.
Can I use discount codes or join promotions?
Yes. During special periods, we share exclusive discount codes on our social media and through email.
Just enter the code in the “Discount code” field at checkout before completing your purchase.
Are the t-shirts unisex?
Yes. All our t-shirts feature a unisex fit, with a straight cut and a slightly relaxed silhouette.
They’re made for those who wear ideas, not labels.
Do you make custom pieces?
At the moment, we don’t offer individual customizations, but we love collaborations and creative ideas.
If you have a proposal, reach out to us. Who knows, it might become the next Semiòtica piece.
Where can I learn about the meaning behind the prints?
Each collection is born from a symbolic narrative. A dialogue between art, introspection, and awareness.
You can discover the inspiration behind each piece in the product descriptions on our website and in our Instagram posts.
My question isn’t listed here. How can I contact you?
You can reach us by email at semioticabr@gmail.com or through a direct message on Instagram @semioticabr.
We reply with attention and presence.
Every message matters to us.
Couldn't find your answer?
Feel free to reach out to our support team we’re happy to help! You can contact us at www.semioticabr.com or through your preferred support channel.